Thank you for choosing Salon 123. We are committed to providing you with excellent service.

By booking an appointment with us, you agree to the following terms and conditions:
1. Appointments and Bookings:
• All appointments must be booked in advance. You can book via our website, by phone, or in person.
• Please arrive 10 minutes before your appointment. If you are late, we may need to adjust your treatment time or reschedule.
• We reserve the right to refuse service if the client arrives more than 15 minutes late.
2. No Refund Policy:
• Due to the nature of our services, we do not offer refunds on any treatments or products purchased. All sales are final.
• If you are unsatisfied with the results of your service, please let us know within 7 days, and we will do our best to address any concerns. We may offer adjustments or alternative solutions, but no refunds will be provided.
3. Cancellations and No-Shows:
• A minimum of 24 hours’ notice is required to cancel or reschedule an appointment.
• If you fail to provide 24 hours’ notice, you will be charged a cancellation fee of 50% of the service price.
• No-shows will be charged the full price of the booked service.
4. Gift Vouchers:
• Gift vouchers are available for purchase and are valid for a period of 12 months from the date of purchase.
• Vouchers are non-transferable and cannot be exchanged for cash.
• No refunds will be provided on gift vouchers.
5. Health and Safety:
• Please inform your stylist of any allergies, sensitivities, or health conditions before your appointment.
• We reserve the right to refuse service if we believe it could pose a risk to your health or safety.
6. Pricing:
• Prices for services are listed on our website or can be provided upon request. Prices may vary depending on the stylist’s experience and the specific service.
• All prices are subject to change without notice.
7. Liability:
• While we take every care to provide the best possible service, Salon 123 is not liable for any allergic reactions, injuries, or damages resulting from treatments provided.
8. Privacy:
• Your personal details will be kept confidential and used only for booking purposes. We may contact you regarding your appointments, promotions, or updates to our services.

By booking an appointment with us, you agree to these terms and conditions. If you have any questions, please don’t hesitate to contact us.


Thank you for your understanding and support. We look forward to seeing you soon!